User Data Deletion Policy
Last updated: February 2026
This User Delete Policy outlines the procedures and guidelines for users who wish to delete their accounts on the Hayde platform.
Deletion Request Process
Sending a Deletion Request
Users who want to delete their accounts must send a deletion request via email to: support@hayde.menu. The email should be sent from the email address associated with their Hayde account.
Verification
To verify the legitimacy of the deletion request, users may be required to provide additional information, such as account details, recent activities, or any other information deemed necessary for authentication purposes.
Confirmation Email
Once the deletion request is verified, users will receive a confirmation email at the same email address from which the deletion request was sent. This email will include a confirmation link or code.
Confirmation Step
Users must click on the confirmation link or enter the provided code within a specified time frame to complete the deletion process. This step is crucial to prevent unauthorized deletion requests.
Important Considerations
- Security: We ensure that the deletion request and confirmation processes are secure to prevent unauthorized access or deletion of accounts.
- Timely Processing: We strive to process deletion requests in a timely manner, keeping user data security and privacy in mind.
- Data Retention: User data will be permanently deleted within 30 days after the completion of the deletion process.
- User Communication: Users will be kept informed about the status of their deletion request through email updates.
Contact Information
For any questions or concerns regarding the deletion process, users can contact our support team at support@hayde.menu.
Policy Updates
Hayde reserves the right to update this User Delete Policy as necessary. Users will be notified of any changes through email or by posting an updated policy on the Hayde website.